Privacy Policy

Effective 01-03-2026

PRIVACY POLICY – NIDRAYA

SECTION 1 – INTRODUCTION

This Privacy Policy describes how Nidraya (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

SECTION 2 – INFORMATION WE COLLECT

When you purchase from our store, we collect personal information including:

• Name
• Billing and shipping address
• Phone number
• Email address

When you browse our website, we automatically collect:

• IP address
• Browser type
• Device and operating system information

SECTION 3 – HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process and fulfill orders
• Communicate order updates
• Provide customer support
• Improve website performance and user experience
• Send marketing emails (only with consent)
• Meet legal and regulatory requirements

SECTION 4 – CONSENT

How consent is obtained

By providing personal information to complete a transaction, you consent to its use for that purpose.

For marketing communications, we request explicit consent.

Withdrawal of consent

You may withdraw consent at any time by contacting:

📧 info@nidraya.com

SECTION 5 – DISCLOSURE OF INFORMATION

We may disclose personal information if:

• Required by law
• You violate our Terms of Service
• Necessary to protect our legal rights

SECTION 6 – SHOPIFY PLATFORM

Our store is hosted on Shopify Inc., which provides the e-commerce platform used to sell our products.

Your data is stored securely on Shopify servers protected by firewalls.

SECTION 7 – PAYMENTS

Payment transactions are securely processed through PCI-DSS compliant third-party gateways.

Nidraya does not store credit or debit card information.

SECTION 8 – THIRD-PARTY SERVICES

Third-party providers collect and use your information only as needed to perform their services.

Once you leave our website or are redirected to a third-party site, their privacy policy applies.

SECTION 9 – SECURITY

We use SSL encryption and industry-standard security measures to protect your data.

While no system is completely secure, we follow best practices to safeguard your information.

SECTION 10 – COOKIES

We use cookies to:

• Enable core website functionality
• Remember user preferences
• Analyze traffic and improve performance

You may disable cookies via your browser settings.

SECTION 11 – AGE OF CONSENT

By using this site, you confirm that you are at least the legal age in your place of residence or have permission to use this site.

SECTION 12 – DPDP ACT, 2023 (INDIA COMPLIANCE)

Nidraya complies with the Digital Personal Data Protection Act, 2023 (India).

Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• File a grievance

Data Retention

Personal data is retained only as long as necessary for business or legal purposes.

Grievance Officer

📧 info@nidraya.com
Subject: DPDP Privacy Request

SECTION 13 – CHANGES TO THIS POLICY

We may update this policy from time to time. Changes take effect immediately upon posting.

SECTION 14 – CONTACT INFORMATION

📧 contactus@nidraya.com
📮 Nidraya, Mumbai, India

Top of Form

Bottom of Form