Effective 01-03-2026
PRIVACY POLICY – NIDRAYA
SECTION 1 – INTRODUCTION
This Privacy Policy describes how Nidraya (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
SECTION 2 – INFORMATION WE COLLECT
When you purchase from our store, we collect personal information including:
- Name
- Billing and shipping address
- Phone number
- Email address
When you browse our website, we automatically collect:
- IP address
- Browser type
- Device and operating system information
SECTION 3 – HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfill orders
- Communicate order updates
- Provide customer support
- Improve website performance and user experience
- Send marketing emails (only with consent)
- Meet legal and regulatory requirements
SECTION 4 – CONSENT
How consent is obtained
By providing personal information to complete a transaction, you consent to its use for that purpose.
For marketing communications, we request explicit consent.
Withdrawal of consent
You may withdraw consent at any time by contacting:
📧 info@nidraya.com
SECTION 5 – DISCLOSURE OF INFORMATION
We may disclose personal information if:
- Required by law
- You violate our Terms of Service
- Necessary to protect our legal rights
SECTION 6 – SHOPIFY PLATFORM
Our store is hosted on Shopify Inc., which provides the e-commerce platform used to sell our products.
Your data is stored securely on Shopify servers protected by firewalls.
SECTION 7 – PAYMENTS
Payment transactions are securely processed through PCI-DSS compliant third-party gateways.
Nidraya does not store credit or debit card information.
SECTION 8 – THIRD-PARTY SERVICES
Third-party providers collect and use your information only as needed to perform their services.
Once you leave our website or are redirected to a third-party site, their privacy policy applies.
SECTION 9 – SECURITY
We use SSL encryption and industry-standard security measures to protect your data.
While no system is completely secure, we follow best practices to safeguard your information.
SECTION 10 – COOKIES
We use cookies to:
- Enable core website functionality
- Remember user preferences
- Analyze traffic and improve performance
You may disable cookies via your browser settings.
SECTION 11 – AGE OF CONSENT
By using this site, you confirm that you are at least the legal age in your place of residence or have permission to use this site.
SECTION 12 – DPDP ACT, 2023 (INDIA COMPLIANCE)
Nidraya complies with the Digital Personal Data Protection Act, 2023 (India).
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- File a grievance
Data Retention
Personal data is retained only as long as necessary for business or legal purposes.
Grievance Officer
📧 info@nidraya.com
Subject: DPDP Privacy Request
SECTION 13 – CHANGES TO THIS POLICY
We may update this policy from time to time. Changes take effect immediately upon posting.
SECTION 14 – CONTACT INFORMATION
📧 contactus@nidraya.com
📮 Nidraya, Mumbai, India
