Disclaimer Policy

Effective 01-03-2026

PRODUCT & MEDICAL DISCLAIMER – FAQ (NIDRAYA)

1. Are Nidraya products medical or orthopedic devices?

No.
Nidraya products are wellness and comfort products, not medical or orthopedic devices. They are designed to support relaxation, posture awareness, and everyday comfort—not to treat or cure medical conditions.

2. Can Nidraya pillows help with neck or back pain?

Our pillows are designed to offer comfort and gentle support, which some people find helpful for relaxation.

However, results vary from person to person, and our products should not be considered a treatment for pain or medical conditions.

If you experience persistent pain, we recommend consulting a healthcare professional.

3. Is this product suitable if I have a medical condition?

If you have:

• Chronic pain
• Spine, neck, or joint conditions
• Recent surgery or injury
• Any diagnosed medical condition

Please consult your doctor before using Nidraya products.

4. Are Nidraya products safe for daily use?

Yes, Nidraya products are designed for regular everyday use when used as intended and cared for properly.

Always follow the usage and care instructions provided with the product.

5. Are Nidraya products suitable for pregnant users?

Pregnancy comfort needs vary widely.

We recommend consulting a healthcare professional before using any pillow or support product during pregnancy.

6. Why does my pillow feel different from what I expected?

Comfort is personal.

Nidraya products use natural materials, which may result in:

• Slight firmness differences
• Texture or color variations
• Natural settling over time

These are normal characteristics and not defects.

7. Do natural fillings like buckwheat hulls change over time?

Yes. Natural fillings may:

• Settle with use
• Require occasional fluffing or adjustment
• Feel firmer initially and soften with time

This is part of the natural product experience.

8. Can I adjust or modify the product?

Minor adjustments (such as fluffing or redistributing filling) are fine if recommended in care instructions.

However, modifying the product beyond guidance may affect performance and void eligibility for returns or replacements.

9. Are Nidraya products allergy-safe?

We use natural materials, but individuals with allergies or sensitivities should:

• Review product material details carefully
• Discontinue use if irritation occurs

When in doubt, consult a healthcare professional before use.

10. Does Nidraya guarantee specific health results?

No.

While many customers enjoy improved comfort and relaxation, individual experiences vary, and we do not guarantee specific outcomes or health benefits.

11. What should I do if I feel discomfort while using the product?

If discomfort occurs:

• Stop using the product
• Review usage and care instructions
• Contact us for guidance

If discomfort persists, please consult a healthcare professional.

12. Where can I ask questions about product suitability?

We’re always happy to help.

📧 contactus@nidraya.com
📮 Nidraya, Mumbai, India

🌿 Gentle Reminder

Nidraya products are designed to support rest and comfort—not replace professional medical care.