Terms & Conditions

Effective 01-03-2026

TERMS & CONDITIONS – NIDRAYA

Welcome to Nidraya.
By accessing our website or purchasing from us, you agree to be bound by the following Terms & Conditions (“Terms”). Please read them carefully before using our services.

SECTION 1 – GENERAL INFORMATION

These Terms govern your use of the Nidraya website and the purchase of products offered by us.

Throughout the site, the terms “we”, “us”, and “our” refer to Nidraya.

SECTION 2 – ELIGIBILITY

By using this website, you confirm that:

• You are at least the age of majority in your place of residence, or
• You have the consent of a parent or legal guardian

You agree to use this website only for lawful purposes.

SECTION 3 – PRODUCTS & SERVICES

• All products are subject to availability.
• We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.
• Product descriptions and images are provided for reference only. Minor variations may occur due to natural materials and handcrafted processes.

SECTION 4 – PRICING & PAYMENTS

• All prices are listed in Indian Rupees (INR) unless stated otherwise.
• Prices are subject to change without prior notice.
• Payments are securely processed through third-party payment gateways.
• Nidraya does not store or have access to your payment card details.

SECTION 5 – ORDER CONFIRMATION & CANCELLATION

• Orders are confirmed only after successful payment.
• We reserve the right to cancel or refuse any order suspected of fraud, misuse, or violation of these Terms.
• Orders may be cancelled only before dispatch.
• Once an order has been shipped, cancellation is not possible.

SECTION 6 – SHIPPING & DELIVERY

• Shipping timelines are estimates and may vary due to location, courier services, or external factors.
• Nidraya is not responsible for delays caused by circumstances beyond our control.

Please refer to our Shipping Policy for complete details.

SECTION 7 – RETURNS & REFUNDS

Returns, replacements, and refunds are governed by our Return & Refund Policy, available on our website.

Due to hygiene and wellness considerations, certain products may not be eligible for return once used.

SECTION 8 – PRODUCT USE & DISCLAIMER

• Nidraya products are designed for comfort and wellness support only.
• They are not medical devices and do not replace professional medical advice.
• Individual comfort and results may vary.

Please refer to our Product Disclaimer for more information.

SECTION 9 – INTELLECTUAL PROPERTY

All content on this website—including text, images, logos, designs, graphics, and branding—is the exclusive property of Nidraya.

You may not copy, reproduce, distribute, or use any content without prior written permission.

SECTION 10 – USER CONDUCT

You agree not to:

• Misuse the website or its content
• Attempt unauthorized access to systems or data
• Engage in fraudulent, unlawful, or harmful activities

Violation of this section may result in termination of access.

SECTION 11 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.
Nidraya is not responsible for the content, policies, or practices of such external sites.

SECTION 12 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Nidraya shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of the website
• Purchase or use of products
• Delays, service interruptions, or technical issues

SECTION 13 – GOVERNING LAW

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

SECTION 14 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on the website.

Continued use of the website constitutes acceptance of the updated Terms.

SECTION 15 – CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact us at:

📧 contactus@nidraya.com
📮 Nidraya, Mumbai, India

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